I see BAA has got the go ahead to increase landing fees at Gatwick and Heathrow to cover the cost of increased security, (not to mention easing the credit problems of BAA's owner).

However the CAA has increased the fines for BAA keeping people hanging about in queues while waiting to take their shoes off. The regulator has said that no one should have to wait longer than 5 minutes to clear. security. On the face of it maybe not such a bad thing for the extra £2 odd per ticket.

The only problem with that is that BAA monitor passenger waiting time themselves and according to what the Channel 4 Dispatches programme revealed BAA's idea of where the queue starts is at the X-Ray machine not outside WH Smiths or wherever. So its just an idea but why not record how long you actually waited at security at Heathrow or Gatwick and if its longer than five minutes drop the CAA an e-mail, just to let them know.