when I hobbled past University College Hospital this morning they were filling drums with liquid nitrogen from a BOC tanker on the pavement.

After my first day back at Weird Inc since hurting my knee again, I am after what I thought was a promissing start, really sore. Still I have an appointment with the doctor tomorrow. Will see where we go.

Well two days after I e-mail Swissport about their appalingly bad customer service what have I heard back from the company that likes to say it "treats people with respect" and "cares about its customers, passengers and staff" precisely sod all, not even an acknowledgement of recieving my e-mail. Frankly I think that is just plain rude.

I think this goes to prove that to the people who run Britain's airports, us the travelling public are just a commodity to be processed through a series of queues, until funnelled into an overpriced shopping mall where we are expected to pump up their profits buying stuff we don't need out of sheer boredom.