by
Shipscook
@ 2008-05-12 - 13:36:15
Saturday Morning.
"Shipscook the computer ain't working"
Phones computer company speaks to robot gets put on hold to rubbish 80s music.
"Hello what seems to be the problem?"
"Oh I turn the machine on and the screen goes black"
"Whats the doodad code"
"Where will I find that?"
"On a label on the computer"
"OK"
Gets onto floor and eventually finds tiny sticker grey with white copy so its really hard to read in the reduced light of under the table world.
"Its blah blah"
"Can you call back Monday to friday"
"Why"
"well there are no technicians on duty till then"
"Why didn't you tell me that before I had to crawl about on the floor?"
"Thank you for calling goodbye."
So we had no computer for the weekend calls again this morning, goes through the doodad number thing.
"Whats the problem?"
"I turn it on and the screen goes black"
"What colour does the screen go?"
"Black"
"so the screen goes black"
"yes"
"Are you in front of it now?"
"No I'm at work and the computer is at home"
"Oh you need to be in front of it so we can trouble shoot what's wrong"
"yes but from Monday to Friday I'm at work"
"well we have people here between 8.00 and 7.00 Saturday"
"But when I rang on Saturday I was told there was no one in technical support and to call back on Monday"
"Ah its a new intiative the operator prtobably didn't know about it"
I can see this won't be as easy as I thought